Frequently asked questions

When can I deposit/withdraw from my investment account?

Deposit and withdrawal are available at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

How do i check my account balance?

You can see this anytime on your accounts dashboard.

I forgot my password, what should i do?

Visit the password reset page, type in your email address, and click the `Reset` button.

How will i know that the withdrawal has been dangerful?

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

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